Information Technology Service Management

IT

Accreditation For Information Technology -Service Management (ItSMS)

  • IT Service Management System certification is provided by certification bodies to organizations who have demonstrated that they have implemented a system for the management of IT services.
  • ISO/IEC 20000-1 is the international standard for quality management specifically focused on IT service management.
  • ISO 20000 provides a set of standardized requirements for an IT service management system (SMS)

Documents for Accreditation

  • A Certification Body applying for ISO/IEC 20000-1 accreditation must conform to ISO/IEC 17021-1, ISO/IEC20000-6 and other additional International requirements as detailed in Specific Requirements for Accreditation for itSMS Scheme.
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